Frequently Asked Questions
Everything you need to know about shopping with Yaanza
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. Simply contact our support team to initiate a return request.
Which payment methods do you accept?
Yaanza accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to ensure that your personal data and payment information are kept safe and private.